Legal

Privacy Policy

How we handle your personal data under UK GDPR.

Last updated: 15 May 2026

1. Who We Are

Just Mercedes is a Mercedes-Benz specialist garage based at Unit 1, Shentonfield Road, Sharston Industrial Area, Wythenshawe, Manchester M22 4RW.

Legal status: [LEGAL STATUS TBC - to be confirmed with the business]. The previous entity "Just Mercedes Limited" was dissolved at Companies House in June 2024 and the business now operates under a separate legal entity, to be confirmed.

Data Controller: Just Mercedes (contact details below).
Contact: info@justmercedes.co.uk · +44 7815 045306

2. What Data We Collect

We collect only the information needed to provide our services to you:

  • Name and contact details (phone, email, address)
  • Vehicle details (registration, make, model, mileage)
  • Service and repair history of vehicles we have worked on
  • Payment information (held by our payment processor, not by us)
  • Enquiries you send by form, WhatsApp, phone or email

3. Lawful Basis

We process your data under the following lawful bases:

  • Contract: To carry out the work you have asked us to do.
  • Legal obligation: MOT records, tax records, regulatory record-keeping.
  • Legitimate interests: Keeping service history so we can give you accurate advice on future work.

4. How We Use Your Data

  • To diagnose and repair your vehicle
  • To contact you about your booking or the work in progress
  • To issue invoices and keep proper records
  • To submit MOT results to the DVSA
  • To respond to enquiries you send us

5. Who We Share Data With

We do not sell your data. We only share data with parties who help us deliver our service:

  • DVSA (for MOT submissions)
  • Our accountants (for invoicing and tax records)
  • Suppliers of parts (vehicle make/model only, where relevant)
  • Payment processors (transaction data only)

6. How Long We Keep Data

We keep customer and vehicle records for as long as legally required (typically 6 years for HMRC and DVSA-related records) and to give you an accurate service history.

7. Your Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Correct any incorrect data
  • Request deletion (subject to legal record-keeping obligations)
  • Restrict or object to processing
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at info@justmercedes.co.uk.

8. Cookies

This website uses minimal cookies - only those required for the site to function and basic, anonymous analytics. We do not use advertising cookies.

9. ICO Registration

[ICO registration TBC - to be confirmed with the business once new legal entity is registered].

10. Updates

We may update this policy from time to time. The latest version will always be on this page.

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